IBM will offer telecom operatos Verizon and Telefonica new services going from running 5G over a cloud platform to utilizing AI reasoning, the U.S. technology company said on Monday.
Big technology companies like Microsoft and Amazon are competing for a share of 5G income by offering telecom operators next generation software apparatuses.
IBM, utilizing technology it acquired from purchasing software firm Red Hat, will offer the telecom operators cloud services to run their companies and help them in selling items custom-made to clients. No financial terms were unveiled about the tie-ups, which expanded IBM’s current partnership with the two firms.
A cloud platform utilizes software rather than actual hardware to perform network capacities, helping telecom operators acquire 5G networks quicker, diminish expenses and sell customized services.
“It’s a problematic time in this specific market section, telcos are attempting to situate themselves as the destination for services like augmented reality, machine learning and artificial intelligence,” Darell Jordan-Smith, VP of Redhat said.
On the simulated intelligence front, IBM and Spain’s Telefonica have made a virtual assistant that they say will eliminate friction points, for example, significant delays, via computerizing the treatment of FAQ and errands like billings.
“We consider this to be an existential moment for telcom operators with 5G: compositionally, they’re hoping to acquire control on their platforms and reevaluate their network as a digital world instead of a structured physical model,” said Steve Canepa, IBM’s general manger for communications business.
