To compete with Microsoft and Google in a crucial field of artificial intelligence, Amazon.com’s cloud division has attracted thousands of customers to try out its service, a company executive told reporters
On Wednesday, the business also unveiled new AI tools, such as a program to create more conversational customer service agents, technology access from the startup Cohere, and a healthcare system to produce clinical notes following a patient visit.
According to Vice President Swami Sivasubramanian, organizations such as Sony, Ryanair, and Sun Life have used Amazon Bedrock, a service the company unveiled in April that enables companies to construct apps using a variety of AI models. Such generative technology may generate fresh text, graphics, and other information at will.
Sivasubramanian stated in an interview linked to a summit the cloud provider conducted in New York, “Our mission is to make every company an AI company.”
The company’s response to Google and Microsoft’s recently unveiled services is called Amazon Bedrock. These two cloud rivals have created or promoted AI that has attracted considerable public interest. Microsoft has made an investment in OpenAI, the startup that developed ChatGPT and the GPT-4 AI model.
The announcement by Amazon of thousands of previously unreported Bedrock users demonstrates that its initiatives are also garnering attention.
According to a Wednesday announcement, the company intends to provide customers with access to more advanced AI models than its competitors, including those from startups Anthropic and Stability AI. According to the company, Amazon is unique because it is the largest cloud provider by revenue and already hosts the data of numerous clients.
Sivasubramanian predicted that Amazon Bedrock would soon be generally accessible to all customers. He declined to say when saying the business wants to start by addressing cost allocation and corporate control problems.
The general expenses of AI have been a source of concern for businesses. As it constructs data centers to serve AI and competes with rival cloud providers for important Nvidia chips, Microsoft on Tuesday revealed its largest quarterly capital expenditures since at least its fiscal 2016.
When asked if Amazon has set a deadline for companies with significant AI goals to obtain chip access, Sivasubramanian responded, “We are working with them to ensure we understand their ramp-up schedule.” In the meantime, the corporation increased access to Nvidia chip-based technologies that it claimed to be more effective for training AI.
The cloud service company also gave businesses a preview of Agents for Amazon Bedrock, which enables them to build chatbots that carry out tasks and provide more individualized responses using their own data.
A virtual agent that organizes a flight for a traveler based on the cost, destination, and seating preferences of the consumer could be created by an airline. Recently, Silicon Valley has been enthralled by the possibilities for such agents in business.
Additionally, the business explicitly targeted the healthcare sector as part of its AI drive. It unveiled a service called AWS HealthScribe that would allow software developers to create tools for recording and analyzing doctor-patient discussions.
According to the companies, a division of 3M intends to use this to expedite clinical reporting.
